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Season 2 | Episode 8
Patients as Consumers: Creating an Impactful Patient Experience
Rob Bailey and Curt Ackerman
Chief Population Health Officer and VP of Business Development
Today's patients expect a consumer-grade healthcare experience with easy, convenient access from their channel of choice. Tandem Health's Chief Population Health Officer and VP of Business Development talk about how they created a best-in-business patient website and great patient self-service to make this a reality.
Season 2 | Episode 7
The Unsustainable Status Quo (and Reimagining the Future)
Sonia Singh
Chief Insights Officer at AVIA
Health systems across the United States are concluding that the status quo is unsustainable. Sonia Singh believes that "radical reinvention," not just digitization, is the way forward to serve an aging population and manage increasing care gaps with fewer staff and resources.
Season 2 | Episode 6
Connecting Patients to Ambulatory Care
Brighton Ncube
Former SVP of Physician Practices and Ambulatory Care at Kingman Regional Medical Center
Effectively reaching new and returning patients ultimately keeps them healthier. Brighton Ncube shares specific initiatives to reach targeted patient populations that improved outcomes, even with limited resources.
Season 2 | Episode 5
The Second Half of 2024 and Beyond: Insights from Leading Health Systems
Ingrid Lund, PhD
Healthcare Strategy Advisor and Former Executive Director at The Health Management Academy
What are health systems focused on as they look ahead to the second half of 2024 and beyond? Ingrid Lund, PhD, a seasoned healthcare advisor, shares what she's learned from leaders at healthcare organizations across the United States.
Season 2 | Episode 4
Innovating with Purpose: Strategies for Meaningful Investment in AI
Anika Gardenhire, RN, CHCIO
Chief Digital and Information Officer at Ardent Health Services
How can health systems interested in AI move beyond the buzzwords and create meaningful AI strategy? Anika Gardenhire, RN, CHCIO offers insightful and actionable recommendations.
Season 2 | Episode 3
The Most Powerful Skill for Healthcare Access Leaders
Marlena Kane
Former VP, New Patient Access & Acquisition at City of Hope
Healthcare access leaders balance several challenging mandates, often with tight resources. Kane shares the most powerful skill for access leaders who do this well.
Season 2 | Episode 2
Inside the World of the CIO
Josh Glandorf
Chief Information Officer at UC San Diego Health
As a CIO, Josh Glandorf is a linchpin between technology and patient care delivery. He dives deep into the evolution of his career and the evolving and expanding role of the CIO.
Season 2 | Episode 1
The Evolving FQHC Environment
Fran Palm
President and CEO at Zufall Health
Federally qualified health systems are critical for healthcare delivery but face near-constant funding uncertainty. With changes on the horizon for 2025, Palm shares how nationally-recognized FQHC Zufall Health continues to adapt.
Season 1 | Episode 10
Caution or Opportunity Ahead? Leadership Through Change
Sri Velamoor
President and COO at NextGen Healthcare
With whiplash-inducing priority shifts taking place rapidly in healthcare, how do leaders balance innovation and the status quo? Sri Velamoor offers perspective as a forward-thinking leader and technologist.